What are the news offered by Oracle support
Track
Oracle's Licensing, Education & Support
Date and time
Wednesday, 14. October 2015., 15:35
Room
Hall 3 Restaurant
Duration
30'
We will look at the news that were introduced to MyOracleSupport between two HROUG conferences, discuss their value and applicability for daily operations when using Oracle technology, applications or hardware.We will also present the news related to Advanced Customer Support.
Lecture details
About speaker
Slavko Rožič, author
Slavko Rozic graduated from the University of Ljubljana, Faculty of Electrical Engineering, worked at Iskra Delta and Adria Airways, where he began to use Oracle software, and then joined Oracle in 1994 as a presales specialist. Soon he moved to support, where he became the leader of a local support team. Later he took over the management of support in the region. After Oracle Support globalized, he took over the care of the most important Oracle customers in the region. He holds position of Director of Oracle support and leads the regional team for customer management in the region. On top of this role he is working as a Advanced Customer Services sales person for several top accounts. In his customer management role he participates regularly with presentations at Oracle Users events in the region.
HrOUG.hr
The conference is organized by the Croatian Association of Oracle users. More about the association can be found at Hroug.hr.
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